Join Us at One of Our Events

Next-Level Engagement: The Power Of Clustering-Based Content Recommendations

November 11, 2021 12:00 | 1:00 PM CT

Key Take-A-Ways:

  • How critically important it is for health insurance providers to proactively engage with their members in order to build stronger relationships that improve brand loyalty.
  • How personas based on SDoH can be leveraged to prioritize specific customized content to address a member’s most urgent health issues, including vaccine hesitancy.
  • How six Medicare Advantage personas and six Commercial personas provided valuable engagement insights and identified gaps in care.

 Listen To Recording, Now!

Beyond Star Ratings: Innovative Strategies For Engaging Medicare Members

October 21, 2021 | 12-1p CT

Key Take-A-Ways:

  • The best strategies for educating and motivating members to engage in the behaviors that drive higher scores on CAHPS, HEDIS, HOS and other quality metrics.
  • Specific recommendations on how to improve member engagement and provide a more personalized and relevant member experience that improves brand loyalty.
  • How to leverage data to produce a series of recommended actions and activities, as well as targeted incentives and rewards, that are personalized for each member to close specific gaps in care.


 Download Now

September 16, 2021 | 12-1p CT

Key Take-A-Ways:

  • A detailed understanding of the key components of a proactive Digital Front Door strategy and how this innovative system for member engagement works.
  • The practical know-how to select the best framework for building a Digital Front Door that matches their organizational structure, needs and goals.
  • A new awareness of the importance of systematically gathering and analyzing data in order to launch a robust Digital Front Door strategy.


  Watch Recording

Nichole McGrath, Vice President Client Success, Onlife Health
Dr. Catherine Bass, Sr. Director of Informatics & Innovation, Onlife Health
Solome Tibebu, Founder & CEO, Cognific
Karen Vloedman MD, MPH, Senior Medical Director, PopHealthCare

A Post-COVID world: How innovative care solutions are transforming behavioral health

July 20, 2021 | 1:00 pm – 2:00 pm ET

Key Take-A-Ways:

  • Learn about the broad spectrum of care options now available to address behavioral health issues
  • Explore the new technologies that are helping health care providers identify and connect people to local social service organizations more effectively
  • See how health insurance providers can leverage publicly available data and member-level data to forge new relationships with members and drive preventive interventions for both individuals and entire populations
  • Understand how the modern-day house call is providing a new level of care that not only addresses physical and mental health issues but also provide relevant behavioral-health information that can only be obtained in person



Dr. Catherine Bass, Data Science, Onlife Health
Joanna M Thomas, MB, ChB, FAAFP, Vice President, Clinical Strategy and Population Health, Arkansas Blue Cross Blue Shield
Shana Hoffman, President & Chief Executive Officer, New Directions Behavioral Health

The Intersection of SDoH and Behavioral Health

Thursday, Mar 25, 2021 | 12-1p CT

Key Take-A-Ways:

  • Discuss the true definition of behavioral health
  • Describe how Social Determinants of Health (SDoH) factor into a person’s behavioral health
  • Explain the drivers of incorporating SDoH and behavioral health in whole person treatment
  • Recognize the roles and responsibilities of solution providers and health plans in addressing a person’s social and emotional health needs


A recording of the webinar event is available here.

New To Onlife?