Beyond Star Ratings: Innovative Strategies For Engaging Medicare Members
October 21, 2021 | 12-1p CT
- The best strategies for educating and motivating members to engage in the behaviors that drive higher scores on CAHPS, HEDIS, HOS and other quality metrics.
- Specific recommendations on how to improve member engagement and provide a more personalized and relevant member experience that improves brand loyalty.
- How to leverage data to produce a series of recommended actions and activities, as well as targeted incentives and rewards, that are personalized for each member to close specific gaps in care.