Solutions

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Strategic. Innovative.
Personalized. Effective.

Our solutions are built on a market-leading platform that has been scientifically designed to drive engagement and improve well-being. Based on your plan’s specific priorities, we then provide a customized journey for every individual you serve, equipping them with the right tools to determine the “next right thing to do” for their health. Combining our platform with focused interventions and next-level data science capabilities allows us to drive meaningful results at the individual and population level.

Below are highlighted capabilities. To see the true power of what we can do for you, please schedule a personal demo.

Platform

Our platform is an engine for action. We have built a sophisticated system with embedded behavior change techniques that work together for the good of the member. We personalize the experience and deliver the right mix of rewards and inspiration so that every individual has the knowledge and motivation required to do the next right thing.

We white label our platform to feature YOUR branding. Our technology is flexible enough to accommodate multiple branded programs for the same client.

WHITE LABELING

We white label our platform to feature YOUR branding. Our technology is flexible enough to accommodate multiple branded programs for the same client.
Our platform facilitates personalized, step-by-step journeys for every member. Combining user-generated data, plan design and insights fueled by data science team, we create dynamic and individualized recommendations to guide the member on the “next right thing to do” for their health. Through our Explore functionality, we also consistently serve up the most relevant content and resources based on an individual’s personal journey. Our system learns over time so that we can increase our engagement with each member.

PERSONALIZED JOURNEYS

Our platform facilitates personalized, step-by-step journeys for every member. Combining user-generated data, plan design and insights fueled by data science team, we create dynamic and individualized recommendations to guide the member on the “next right thing to do” for their health. Through our Explore functionality, we also consistently serve up the most relevant content and resources based on an individual’s personal journey. Our system learns over time so that we can increase our engagement with each member.
Our comprehensive well-being platform comes with everything you would expect from a leader in the well-being industry, from a configurable health assessment to health trackers, and on-demand resources.

FOUNDATIONAL TOOLS

Our comprehensive well-being platform comes with everything you would expect from a leader in the well-being industry, from a configurable health assessment to health trackers, and on-demand resources.
Our robust incentive programming is based on industry-leading behavioral techniques and Onlife’s deep client experience. We can consult with you to fine tune our incentive approach to meet your needs.

INCENTIVES AND REWARDS

Our robust incentive programming is based on industry-leading behavioral techniques and Onlife’s deep client experience. We can consult with you to fine tune our incentive approach to meet your needs.
It’s more than a portal or an app; it’s an engagement engine that delivers a unique experience for each person and a step-by-step guide to better health. Accessible through desktop or preferred mobile device, our digital support is available 24/7 for every member’s personal health journey.

MULTI-DEVICE SUPPORT

It’s more than a portal or an app; it’s an engagement engine that delivers a unique experience for each person and a step-by-step guide to better health. Accessible through desktop or preferred mobile device, our digital support is available 24/7 for every member’s personal health journey.
We seamlessly connect members with 100+ tracking devices and fitness apps, including Fitbit, Garmin, Nike and Jawbone, with more being added every day. We have the largest available library of devices and apps for integration.

DEVICE INTEGRATION

We seamlessly connect members with 100+ tracking devices and fitness apps, including Fitbit, Garmin, Nike and Jawbone, with more being added every day. We have the largest available library of devices and apps for integration.
Based on your program goals, your existing vendor partners and your internal resources, we can integrate key programs into our platform to elegantly navigate members to the right health connections in a way that is intuitive, not overwhelming.

VENDOR / PROGRAM INTEGRATION

Based on your program goals, your existing vendor partners and your internal resources, we can integrate key programs into our platform to elegantly navigate members to the right health connections in a way that is intuitive, not overwhelming.
Our platform delivers timely and relevant alerts, text messaging, push notifications and secure messaging, driven by smart logic.

MESSAGING

Our platform delivers timely and relevant alerts, text messaging, push notifications and secure messaging, driven by smart logic.

Interventions

Intervention1

DIGITAL SELF-GUIDED COURSES

Self-motivated users can take their health journey at their own pace. Our platform serves up recommended programming from more than 30 digital, self-guided courses, with topics ranging from chronic disease to gut health. We can also partner with you to co-create new programming.

Intervention2

HEALTH COACHING AND CHRONIC CONDITION SUPPORT

We offer multi-modal engagement options, so that users can connect with a coach or clinician in their preferred method – whether it’s phone, secure message, or push notifications. We focus on lifestyle and self-management behaviors, as well as closing gaps in care and improving treatment plan adherence. We cover a wide range of lifestyle risks and chronic conditions, including stress management, tobacco cessation, weight management, preventive health, financial well-being, diabetes prevention and management, heart disease, asthma and cancer.

Intervention3

CAREHUB

Our integrated engagement center (CareHub) includes member services personnel, engagement specialists, health coaches, chronic condition support staff and clinical managers. By combining member services, health coaching and chronic condition support, we can more seamlessly navigate members to the next right step and make the most of teachable moments.

Intervention4

INDIVIDUAL AND GROUP CHALLENGES

We offer more than 60 specific challenges with opportunities for individual, team or organizational competitions. Whether supporting individuals in the formation of a new habit (i.e. better sleep routine), or rallying the company around a volunteering program, we consistently motivate your population to step up

Intervention5

FOCUSED CAMPAIGNS

We can deliver personalized interventions for selected groups of participants who share common attributes. We have the ability to deliver a series of messages aimed at addressing specific health concerns, gaps in care or specific action items for value-based care initiatives.

Data Science

N-OF-1 – NEXT GEN INFORMATICS AND PERSONALIZATION

We deploy a range of leading-edge data science techniques to solve problems, measure results and drive innovation in your programs.

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REPORTING

We share all data with our clients because it’s not our data – it’s yours. In addition to our standard reports, we provide you with a data analyst who can run ad-hoc reporting and allow direct access for running your own analyses. Our data warehouse serves as a single source of truth for your program.

INSIGHTS

We don’t just organize data, we provide insight. We work alongside clients to analyze data and use it to inform next steps. Our data science division is an active, integrated part of your account management team.

SOCIAL DETERMINANTS OF HEALTH COMMUNITY-BASED INDEX

We help you address the non-medical factors that can impact up to 80 percent of health outcomes. Leveraging our data analytics and our SDoH community-based index, we identify members with high SDoH vulnerabilities and help them overcome barriers to care.

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Persona-Based Personalization

Using machine learning and artificial intelligence, we created a series of member personas by leveraging an unsupervised learning technique that clustered members into segments based on behavior and key attributes. This is the starting point for personalizing experiences on the platform. From here, we generate a unique experience for everyone who engages with the platform.

Improving Coaching Connections

Using a technical sentiment analysis, we analyzed messaging efforts and identified preferred phrases that resulted in improved response rates from members. This led to dramatic improvements in bettering connections with our coaches.

Daily Well-Being Forecast

Using survey science techniques, we can create a daily forecast for members. By taking in data around mood, energy level, sleep and overall emotions, we can predict energy levels and make highly personalized recommendations for the individual.

Ready to make your move?

Learn more about how Onlife can help you and your members with the next right thing. Contact us today for a personal demo.

    Main: 615.844.2100

    Sales: 888.676.3975

    Member Services: 877.709.0201

    9020 Overlook Blvd., Suite 300 Brentwood, TN 37027

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