Our solutions are built on a market-leading platform that has been scientifically designed to drive engagement and improve well-being. Based on your plan’s specific priorities, we then provide a customized journey for every individual you serve, equipping them with the right tools to determine the “next right thing to do” for their health. Combining our platform with focused interventions and next-level data science capabilities allows us to drive meaningful results at the individual and population level.
Below are highlighted capabilities. To see the true power of what we can do for you, please schedule a personal demo.
Our platform is an engine for action. We have built a sophisticated system with embedded behavior change techniques that work together for the good of the member. We personalize the experience and deliver the right mix of rewards and inspiration so that every individual has the knowledge and motivation required to do the next right thing.
Self-motivated users can take their health journey at their own pace. Our platform serves up recommended programming from more than 30 digital, self-guided courses, with topics ranging from chronic disease to gut health. We can also partner with you to co-create new programming.
We offer multi-modal engagement options, so that users can connect with a coach or clinician in their preferred method – whether it’s phone, secure message, or push notifications. We focus on lifestyle and self-management behaviors, as well as closing gaps in care and improving treatment plan adherence. We cover a wide range of lifestyle risks and chronic conditions, including stress management, tobacco cessation, weight management, preventive health, financial well-being, diabetes prevention and management, heart disease, asthma and cancer.
Our integrated engagement center (CareHub) includes member services personnel, engagement specialists, health coaches, chronic condition support staff and clinical managers. By combining member services, health coaching and chronic condition support, we can more seamlessly navigate members to the next right step and make the most of teachable moments.
We offer more than 60 specific challenges with opportunities for individual, team or organizational competitions. Whether supporting individuals in the formation of a new habit (i.e. better sleep routine), or rallying the company around a volunteering program, we consistently motivate your population to step up
We can deliver personalized interventions for selected groups of participants who share common attributes. We have the ability to deliver a series of messages aimed at addressing specific health concerns, gaps in care or specific action items for value-based care initiatives.
We deploy a range of leading-edge data science techniques to solve problems, measure results and drive innovation in your programs.
We share all data with our clients because it’s not our data – it’s yours. In addition to our standard reports, we provide you with a data analyst who can run ad-hoc reporting and allow direct access for running your own analyses. Our data warehouse serves as a single source of truth for your program.
We don’t just organize data, we provide insight. We work alongside clients to analyze data and use it to inform next steps. Our data science division is an active, integrated part of your account management team.
We help you address the non-medical factors that can impact up to 80 percent of health outcomes. Leveraging our data analytics and our SDoH community-based index, we identify members with high SDoH vulnerabilities and help them overcome barriers to care.
By leveraging our advanced data analytics, we generate cohorts that explicitly personalize the UI experience, modifying member journeys, marketing tiles, challenges, and more. We can also produce outreach and messaging communications that are triggered or modified based on claims data.
AI, the ability of machines to learn from experience, adjust to new inputs and perform humanlike tasks, is revolutionizing how companies connect with their customers. Through our AI capabilities, Onlife creates a member experience in which multiple factors are taken into account to best match our platform with each individual’s health needs.
Using machine learning and artificial intelligence, we created a series of member personas by leveraging an unsupervised learning technique that clustered members into segments based on behavior and key attributes. This is the starting point for personalizing experiences on the platform. From here, we generate a unique experience for everyone who engages with the platform.
Using a technical sentiment analysis, we analyzed messaging efforts and identified preferred phrases that resulted in improved response rates from members. This led to dramatic improvements in bettering connections with our coaches.
Using survey science techniques, we can create a daily forecast for members. By taking in data around mood, energy level, sleep and overall emotions, we can predict energy levels and make highly personalized recommendations for the individual.
Learn more about how Onlife can help you and your members with the next right thing. Contact us today for a personal demo.
Member Services: 877.709.0201
9020 Overlook Blvd., Suite 300 Brentwood, TN 37027