Onlife Health Achieves Fifth Consecutive NCQA Health and Wellness Promotion Accreditation

Franklin, Tenn., Aug. 4, 2023 

Onlife Health, a national leader in bringing end-to-end simplicity to population health and wellness through its user-friendly engagement platform, today announced it has renewed its 3-year Wellness & Health Promotion (WHP) Accreditation from the National Committee for Quality Assurance (NCQA).

NCQA WHP Accreditation is a nationally recognized evaluation that purchasers and consumers can use to assess wellness and health promotion programs. NCQA assesses health plans and vendors that provide wellness services using an evidence-based set of requirements to distinguish quality services. Onlife has been awarded NCQA WHP Accreditation since 2009.

“This NCQA Accreditation once again affirms that Onlife Health delivers effective, high-value programs and best practices that are structured to meet the needs of employers, health plans and members,” said Kevin Jett, Chief of Staff at Onlife Health. “With this accreditation, we continue to have strong confirmation from an objective third party that our wellness program has the personalized tools and resources to help motivate people to engage in healthy behaviors. It takes a true team effort to meet the nation’s highest evidence-based standards for quality in health and wellness, so let me also recognize everyone at Onlife for earning this accreditation.”

According to NCQA, their standards are purposely set high to encourage wellness and health promotion organizations for continuous enhancement of their quality. No comparable evaluation exists for wellness and health promotion programs. The standards are intended to help organizations achieve the highest level of performance possible, increase healthy behavior change in eligible individuals, and create an environment of continuous improvement.

NCQA Accreditation is a voluntary process that involves a rigorous review of the key functions wellness and health promotion organizations perform. The review focuses specifically on areas of interest to consumers and employers, including how wellness programs are implemented in the workplace, how services such as health coaching are provided to help eligible individuals develop skills to make healthy choices, and how sensitive health information of eligible individuals is properly safeguarded. A team of experts conducts the Accreditation Surveys, which include rigorous evaluations of 12 standards. A national oversight committee of physicians then analyzes the team’s findings and assigns an accreditation level based on the performance level of each organization being evaluated to NCQA’s standards. Using standardized program measures allows employers to make informed comparisons when choosing among several wellness vendors.

“I congratulate Onlife Health for distinguishing itself by earning our Health & Wellness Promotion Accreditation. This achievement signals to employers that Onlife Health is organized and ready to improve workforce health,” explained Margaret E. O’Kane, President of NCQA. “Savvy employers know that the health and well-being of their workforce is a critical asset.”

About Onlife Health

Onlife Health brings end-to-end simplicity to population health and well-being. Connecting and integrating people, technology, and benefit design through our user-friendly engagement platform, we guide consumers on “the next right thing to do” in their healthcare journey. With its built-in agility, the Onlife platform can be configured and scaled quickly and easily to serve any market, from commercial health insurance to Medicare Advantage and Individual (ACA) lines of business. For more information, please visit onlifehealth.com.

About NCQA

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can
be found online at ncqa.org, on Twitter @ncqa, and on LinkedIn at linkedin.com/company/ncqa.


Media Contact
Sarah Laing
Marketing Manager
Onlife Health
(P) 615.879.2423 | Sarah_Laing@OnlifeHealth.com